Ensuring That in Texas,
Students Come First

About The Office

The Office serves as an intermediary among the state’s institutions of higher education, the Legislature, and the public regarding institutional governance and student success. The Office receives, and if necessary, investigates complaints and feedback submitted to this website.

Ombudsman
Complaint Portal

Submit a complaint regarding failure to comply with SB17 or SB37.

THECB
Student Complaints

Submit a student complaint via the THECB’s process.

Ombudsman Feedback Portal

Submit feedback regarding a concern not covered by the Ombudsman or THECB complaint process.